Kia e-Niro won’t charge with the eoMini

[Jack Spade]

My mom’s got a ‘21 Kia e-Niro and an eoMini 7KW home charger, but it’s stopped charging. We’ve checked a few things: power supply’s fine, eoMini’s working, her granny charger still charges her car, the eoMini works perfectly with my Model Y, and her e-Niro charges no problem with my Zappi charger. Anyone got any ideas on what might be going wrong?

 

[Big_Hat_Logan]

Since it charges fine on other chargers and the eoMini works with your Model Y it sounds like a handshake issue between the e-Niro and the eoMini and not a hardware failure. Some Kia e-Niro owners have had intermittent compatibility issues with certain home chargers usually due to software updates or communication errors between the car and the charger.

Check if the eoMini has a firmware update sometimes compatibility fixes get rolled out.
Soft reset the eoMini by turning it off at the breaker for a few minutes.
Try plugging in the car and locking/unlocking the doors some e-Niro models have had charge lock issues that prevent proper connection.
Check charge schedule settings in the car and the eoMini sometimes scheduled charging settings conflict, causing a no-charge situation.

If none of that works contact eoMini support they might have logs or settings that need adjusting. Or a critical update is in the pipeline that fixes something in the link.

 

[Jack Spade]

Since it charges fine on other chargers and the eoMini works with your Model Y it sounds like a handshake issue between the e-Niro and the eoMini and not a hardware failure. Some Kia e-Niro owners have had intermittent compatibility issues with certain home chargers usually due to software updates or communication errors between the car and the charger.

Check if the eoMini has a firmware update sometimes compatibility fixes get rolled out.
Soft reset the eoMini by turning it off at the breaker for a few minutes.
Try plugging in the car and locking/unlocking the doors some e-Niro models have had charge lock issues that prevent proper connection.
Check charge schedule settings in the car and the eoMini sometimes scheduled charging settings conflict, causing a no-charge situation.

If none of that works contact eoMini support they might have logs or settings that need adjusting. Or a critical update is in the pipeline that fixes something in the link.

Appreciate the tips! I’ll check the firmware on the eoMini and try resetting it. I haven’t thought of the charge schedule conflict, so I’ll look into that too. I’ll keep you posted if it works!