I can't unlock EV via Kia Connect app

[Kaibarival365]

Hi! I can't unlock my EV through the Kia Connect app and don't know why. I get this message error: Fail Cannot unlock the door. Please check your vehicle's status. The weird part is that I can lock the car without any issues. Any thoghts on this one, please?

 

[Uly Alega87]

I can lock and unlock my car with the app. But it's kinda dumb that it locks itself again after 30 seconds if I don't get in. The cool thing is I can open it without a key if I unlock it with the app.

 

[Queenbee]

Hi! I can't unlock my EV through the Kia Connect app and don't know why. I get this message error: Fail Cannot unlock the door. Please check your vehicle's status. The weird part is that I can lock the car without any issues. Any thoghts on this one, please?

Maybe try restarting the app and your phone, but if it continues, Kia support might need to check it out.

 

[NiroDriver2024]

Hi! I can't unlock my EV through the Kia Connect app and don't know why. I get this message error: Fail Cannot unlock the door. Please check your vehicle's status. The weird part is that I can lock the car without any issues. Any thoghts on this one, please?

I know that someone tested the app on this specific feature with more Kia models, and he could unlock only a single model, the XCeed. The conclusion is it doesn't work with all models.

 

[Kaibarival365]

At least now I know it is not just me.